Watercooling UK Reviews
At WatercoolingUK, our customers are at the heart of everything we do. Your feedback over the years has been invaluable in shaping our business and helping us continuously improve the level of service we provide.
We're committed to constant improvement and will always go the extra mile to resolve any issues you may encounter.
I have ordered from WatercoolingUK for the past few years and have never had a bad experience. Amazing customer service and advice. Will always get my parts from here.
Oct 9, 2021
well it arrived 3 days early well packaged what more can ya say great service ty 5/5 stars from me
Oct 9, 2021
Really great communication, fantastic prices and quick delivery. I placed 3 different orders with them and all were great prices and were dispatched very quickly. One instance where the dispatch was delayed they responded promptly to my message (It was very near Black Friday and their warehouse was busy due to COVID restrictions) and it was dispatched very soon after. There was a 4th order that I wanted cancelled and refunded and even that went smoothly. I will be buying from them again in future.
Oct 9, 2021
As a first time customer and ordering online, I wasn't sure of the quality of service that I would receive, especially as I was ordering during the Christmas period and with lockdowns caused by the covid virus. I didn't need to worry as the items I ordered arrived very quickly, were well packaged and were exactly as described on the website.If you are looking to purchase from Watercooling UK then do not hesitate. Their service and quality is second to none.
Oct 9, 2021
Great customer service.Enquired about a product and was replied to in the same day around a busy Xmas period and to top of all off I ordered an item on the 23rd of December and it arrived next day no special delivery.Great service.
Oct 9, 2021
Excellent customer service. Ordered Lian li case adapter, which arrived within 3 days.
Oct 9, 2021
I like these guys and girls at WCUK the equipment is of high quality, packaged well and the delivery cost is low compared to others in the market place. Royal Mail is used in most instances which i find really convenient living in an apartment building over the likes of Hemes, DPD etc. They also stock some of the cheaper high quality brands which can be a blessing in builds that require lots of fittings. My only critism is some of the EKWB distros and resorviors come in at a higher cost so i hope in the future they can strike a better deal with EK. So I don't have to shop elsewhere for certain items.
Oct 9, 2021
Had stock of items that were out of stock or not sold in most/all other retailers and delivered very quickly
Oct 9, 2021
No issues from the company itself, wish they wouldn't use DPD as they changed the delivery day without me requesting.
Oct 9, 2021
Flawless! Ordered a large ATX case and it was well-packaged and delivered the next day
Oct 9, 2021
Ordered a Scythe Fuma 2 CPU cooler, arrived in good time with quick delivery and competitive prices. Definitely recommend
Oct 9, 2021
Edit: the issue with not replying to my emails has been resolved. - I was receiving shipping/order emails, but replies from customer service were being sent to my spam filter. (I figured since I was receiving shipping emails that there wouldn't have been a problem.) - So I'm changing my review to 5 stars as they have in deed responded, and have explained that they're very busy with orders at this time of year which is what has been causing the shipping delays.old review - no longer relevant:
I'm not sure how I feel about WatercoolingUK ... on one hand they have some parts in stock that I haven't been able to find at my usual online retailers. - on the other hand they haven't replied to my emails (sent 2 so far) and they've typically taken 4-5 days from purchase date before they dispatch my order, which then takes a further 2-3 days to arrive...Perhaps the dispatch delay is due to them being super busy this time of year and with the current pandemic they may be swamped with orders and short on staff... but that's just speculation! I don't know what the situation is and they haven't said a word to me or put any form of notice on their website to that effect.So I have to take things at face value... They gain points for having stock at good prices but they lose points for lack of any communication and order dispatch delays.
Oct 9, 2021
Purchased a nice water cooling rad as an upgrade. The quality was great, the price was keen and the service matched. Delivery was as expected so overall a positive experience.
Oct 9, 2021
overall service is great ,fast shipping, but rma process takes forever , still waiting to return a few items i didn't use.i will edit rating as soon as they deal with my rma's
Oct 9, 2021
Bought some new Barroe G 1/4 13/10 Compression fittings for my EK HF supreme Cpu Waterblock, first class service with speedy delivery and keen pricing and more importantly the fittings are excellent quality.
Oct 9, 2021
Excellent site, order many mostly small items. Fittings, tubing and tools mostly however so far i have had a brilliant experience. Quick shipping with lots of protection for the packages, i would happily reccomend WCUK to any one
Oct 9, 2021
Quick and prompt service, used them many times now and never let me down unlike other pc part retailers.
Oct 9, 2021
Great selection of products at competitive prices with quick shipping, no complaints from me!
Oct 9, 2021
Quick, prompt delivery, competitive prices for the items I wanted. Order updates were excellent. Will definitely use again
Oct 9, 2021
First time I have used Watercooling UK, I normally use another larger competitor, however after a recent issue with that site I started to look far another supplier for my water cooling needs. Watercooling UK have filled that void, they had some fantastic deals on Black Friday / Cyber Monday even when other sites offering water cooling products had no discount at all. The customer services at Watercooling UK are awesome, very helpful and knowledgeable about their products and services which is great given that they are probably all working from home. Since my initial order I have placed a subsequent 3 more order with them.
Oct 9, 2021
Excellent service and quality!Reasonoble shipping cost and great prices!A lot choice of items!I will definitely buy again and again!
Oct 9, 2021
Easy to purchase and quick delivery, only issue is delivery date accuracy as I was not expecting it until the following week and luckily someone was home to accept the package.
Oct 9, 2021
The web page description lacks accurate dimensions of mounting holes so I bought the fan anticipating that I would have to make fitting brackets to suit my PC tower case and this proved to be correct. Also, there is no description of the connector on the web page so I had to remake that as well. Otherwise, the fan is very quiet and has not failed so far.
Oct 9, 2021
delivered as requested.......still a bit pricey on parts tho...
would always use tho
Oct 9, 2021
Excellent place to order from. Customer service is second to none with a huge selection of products at really decent prices.
Oct 9, 2021
Super impressed with the purchase - and water cooling were kind enough to help me our pre-purchase to ensure I bought the right itemAlso, whatercooling my CPU has made such a different to gaming! It's really upped the quality of Horizon Zero Dawn.Now I'm just hoping I can water cool my GPU too... or would that be... a bit excessive to water cool both of them? ;-)
Oct 9, 2021
Great service and communication. Ordered a few times now and will be using again. If you can’t find what you need online then call them. They will help you out
Oct 9, 2021
Very quickly despatched items. Answered query about amending order pretty quickly as well. Will buy from here again.
Oct 9, 2021
