Watercooling UK Reviews
At WatercoolingUK, our customers are at the heart of everything we do. Your feedback over the years has been invaluable in shaping our business and helping us continuously improve the level of service we provide.
We're committed to constant improvement and will always go the extra mile to resolve any issues you may encounter.
Excellent service from WC UK. Item arrived insanely fast. Packaging quality was also very much appreciated. Thank You.
Oct 9, 2021
Spot on service ordered a 280mm rad mount arrived next morning super fast delivery would definitely use again. Thanks again wcuk keep up the good work.
Oct 9, 2021
Great service, quick delivery. I would recommend them over their competitors
Oct 9, 2021
I have been using this company for over 10 years and not had a bad experience.
Oct 9, 2021
Excellent quick and friendly service. Watercooling UK have a range of products and pick and ship items very quickly. Will definitely use WCUK again in the future. 5*
Oct 9, 2021
Order arrived on time and was exactly what I expected and what was advertised.
Oct 9, 2021
I bought a gaming mouse from them on eBay and was very happy with the purchase
Oct 9, 2021
Consistantly able to find the parts I need and have them delivered as expected (been using them for years).
Contacted support during my last order through Covid to find out about possible delays and had a quick response that was very helpful, otherwise have never need to.
Oct 9, 2021
Ordered at 4pm and had the item at 8:30am the next morning. Great service and highly recommended.
Oct 9, 2021
Quick, prompt delivery, competitive prices for the items I wanted. Order updates were excellent. Will definitely use again
Oct 9, 2021
I have ordered from WatercoolingUK for the past few years and have never had a bad experience. Amazing customer service and advice. Will always get my parts from here.
Oct 9, 2021
well it arrived 3 days early well packaged what more can ya say great service ty 5/5 stars from me
Oct 9, 2021
Really great communication, fantastic prices and quick delivery. I placed 3 different orders with them and all were great prices and were dispatched very quickly. One instance where the dispatch was delayed they responded promptly to my message (It was very near Black Friday and their warehouse was busy due to COVID restrictions) and it was dispatched very soon after. There was a 4th order that I wanted cancelled and refunded and even that went smoothly. I will be buying from them again in future.
Oct 9, 2021
The web page description lacks accurate dimensions of mounting holes so I bought the fan anticipating that I would have to make fitting brackets to suit my PC tower case and this proved to be correct. Also, there is no description of the connector on the web page so I had to remake that as well. Otherwise, the fan is very quiet and has not failed so far.
Oct 9, 2021
Great range of products with good stock levels. Fast delivery and excellent communication.
Oct 9, 2021
WCUK always do a great job - they have excellent items at good prices and well packaged, fast delivery with royal mail. I have ordered from them several times and they always deliver as promised!
Oct 9, 2021
Ordered my Lian-Li 011 dynamic xl, with a barrow distro plate at about 4 pm I believe. It came the next day at about 10 am. Couldn’t have been happier and highly recommend using Watercoolinguk for all your computing / cooling needs. 👍
Oct 9, 2021
Good selection of products, good pricing compared to some of the other vendors
Oct 9, 2021
Speedy delivery, wish the packaging was a bit more exciting but that's just cosmetic!
Oct 9, 2021
Ordered a Scythe Fuma 2 CPU cooler, arrived in good time with quick delivery and competitive prices. Definitely recommend
Oct 9, 2021
Purchased a nice water cooling rad as an upgrade. The quality was great, the price was keen and the service matched. Delivery was as expected so overall a positive experience.
Oct 9, 2021
As a first time customer and ordering online, I wasn't sure of the quality of service that I would receive, especially as I was ordering during the Christmas period and with lockdowns caused by the covid virus. I didn't need to worry as the items I ordered arrived very quickly, were well packaged and were exactly as described on the website.If you are looking to purchase from Watercooling UK then do not hesitate. Their service and quality is second to none.
Oct 9, 2021
Great customer service.Enquired about a product and was replied to in the same day around a busy Xmas period and to top of all off I ordered an item on the 23rd of December and it arrived next day no special delivery.Great service.
Oct 9, 2021
Have ordered some bykski products from WCUK via their ebay store: same high quality service and good prices. Always happy with them, and glad to support an excellent UK based company.
Good prices, quick dispatch and delivery. Packaging was secure and all recyclable. Great!
Update to above:
I've been using Water-cooling UK for several months now. InImy view service, product choice and prices remain at a very high standard. Delighted.
Oct 9, 2021
Very quick delivery, item was exactly as expected and customer service appears good- lots of update emails.
Oct 9, 2021
Amazing customer service, even with delivery companies making mistakes. Very responsive to emails.
Oct 9, 2021
Excellent service. Delivery was fast and on time. Email confirmation every step of the way. Would definitely recommend.
Oct 9, 2021
Great service, fast delivery and all product I have ordered were exactly as advertised. Will certainly use again.
Oct 9, 2021
Good service, decent packaging, good order tracking, speedy delivery. Very happy.
Oct 9, 2021
I found Watercooling UK to have really competitive pricing which was the reason I chose them to supply my AIO cooler. Very fast dispatch and delivery time, very pleased with the whole process.
Oct 9, 2021
Amazing website and team!
I ordered from them a few years ago and got a great service then and even recently I made a mistake with my order and they were fast to respond and help me fix my mistake!
Plently of packaging from what I can remember so items don't arrive damaged which is amazing!
Oct 9, 2021
Flawless! Ordered a large ATX case and it was well-packaged and delivered the next day
Oct 9, 2021
Excellent service and quality!Reasonoble shipping cost and great prices!A lot choice of items!I will definitely buy again and again!
Oct 9, 2021
First time I have used Watercooling UK, I normally use another larger competitor, however after a recent issue with that site I started to look far another supplier for my water cooling needs. Watercooling UK have filled that void, they had some fantastic deals on Black Friday / Cyber Monday even when other sites offering water cooling products had no discount at all. The customer services at Watercooling UK are awesome, very helpful and knowledgeable about their products and services which is great given that they are probably all working from home. Since my initial order I have placed a subsequent 3 more order with them.
Oct 9, 2021
Easy to purchase and quick delivery, only issue is delivery date accuracy as I was not expecting it until the following week and luckily someone was home to accept the package.
Oct 9, 2021
Edit: the issue with not replying to my emails has been resolved. - I was receiving shipping/order emails, but replies from customer service were being sent to my spam filter. (I figured since I was receiving shipping emails that there wouldn't have been a problem.) - So I'm changing my review to 5 stars as they have in deed responded, and have explained that they're very busy with orders at this time of year which is what has been causing the shipping delays.old review - no longer relevant:
I'm not sure how I feel about WatercoolingUK ... on one hand they have some parts in stock that I haven't been able to find at my usual online retailers. - on the other hand they haven't replied to my emails (sent 2 so far) and they've typically taken 4-5 days from purchase date before they dispatch my order, which then takes a further 2-3 days to arrive...Perhaps the dispatch delay is due to them being super busy this time of year and with the current pandemic they may be swamped with orders and short on staff... but that's just speculation! I don't know what the situation is and they haven't said a word to me or put any form of notice on their website to that effect.So I have to take things at face value... They gain points for having stock at good prices but they lose points for lack of any communication and order dispatch delays.
Oct 9, 2021
overall service is great ,fast shipping, but rma process takes forever , still waiting to return a few items i didn't use.i will edit rating as soon as they deal with my rma's
Oct 9, 2021
