Watercooling UK Reviews

5 from 1,398 testimonials

At WatercoolingUK, our customers are at the heart of everything we do. Your feedback over the years has been invaluable in shaping our business and helping us continuously improve the level of service we provide.

We're committed to constant improvement and will always go the extra mile to resolve any issues you may encounter.

Great service, order a few items to complete my custom loop and all came in rapid time

Très bonne marque, pas encore trop connue, aucuns soucis pas de jeux sur la parti rotatif . Et pas cher

This is a fantastic pc shop for parts and question i have found it it to be invaluable to me thanks Watercooling UK.

Second one l've bought, should tell you all you need to know.

Excellent service! Happy with my order 😁

Have a wide selection of water cooling parts and delivery is fast. I highly recommend Watercooling UK.

I'm a repeat customer, good prices. I particularly enjoy the fact that prices are displayed inclusive of VAT, something that other online electronics shops don't always do (and trick you into believing the price is lower). You pay what you see displayed, so thanks for that!

My go to place for everything watercooling, great selection and prices. Great place to shop in you are doing a watercooled build.

The die is nice an bright

Order was received on time with no issues what so ever. I will be shopping for my pc parts with these again in the future.

Great service. Delivered Quick and secure! Highly recommend

Only used WCUK a couple of times up to now, and this time following a Royal Mail delivery issue (Were RM delivered to the wrong address.) I needed to get in touch with WCUK, who tried their very best to assist. In the end offering me a replacement order which was awesome. Great communication and very helpful people. Thank you WCUK

Bought a GPU water block and a radiator from water cooling UK I've used them before and never had any problems. It's been a while since I last used them and there service is still very good. They were fast to dispatch kept me up-to-date with my order and it was well packaged and arrived safe. Very pleased.

Great freindly staff land location is local to me so I can pickup anything I require.

**"Excellent service and great prices on watercooling gear"** I've placed three orders with Watercooling UK recently and they've become my go-to for liquid cooling parts. Over those orders I picked up a full loop's worth of gear — XSPC pump/res combo, Alphacool CPU block, Phobya radiators, tons of fittings (hard and soft tube), plus all the fluids and additives needed to get everything running clean. **Customer service:** Top notch. They're genuinely helpful and know their stuff — not just order-takers, but people who understand watercooling and can point you in the right direction if you're unsure about compatibility. **Stock & selection:** Massive range. Pretty much everything I needed was in stock, which isn't always the case with specialist retailers. No waiting weeks for backorders. **Shipping:** Fast and well-packaged. Everything arrived quickly and safely — important when you're dealing with fragile components and precision-machined fittings. **Value:** Lots of sale items and the prices are genuinely competitive for the quality you're getting. Will definitely be back for my next build. Highly recommended if you're putting together a custom loop.

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Order was shipped fast very easy to navigate website found what i needed adding a drain valve kit to my watercooling set up was very easy i liked there own blog full of very usefull info would highly recomend deafently use them again

Nov 5, 2026

Staff replied to my query with correct information, not a template response. Item arrived in perfect condition, and its an item that was hard to find. All up and running now as part of my new set up. Satisfied customer.

Oct 26, 2026

Easy to order. Parts came when stated and were as expected. Excellent, can't ask for much more than that.

Oct 14, 2026

Everything was processed and sent by the next day, prices were really reasonable and everything delivered was exactly what I ordered, have had 0 problems with these guys. I would highly recommend them.

Oct 10, 2026

As usual, perfect. Great place to get your Water Cooling parts from.

Sep 30, 2026

Everything was 100% spot on, I had to put my project off due to a van repair but the guys n gals at watercooling were understanding and were awesome, I know where to come for any future purchases👍😎🇬🇧

Sep 26, 2026

very efficient a great company

Sep 12, 2026

i love this place the staff here are a breath of fresh air and i always look forward to saying hello when i pick my items up. if there is anything wrong or you just need advice they always take there time to help. do not hesitate to buy from here you wont be dissapointed

Sep 9, 2026

Fast delivery smooth service and great delivery updates

Sep 3, 2026

Pretty much the only place I trust for watercooling bits.

Sep 2, 2026

If watercoolinguk sell something i need, its where i will get it from. Orders always arrive on time and intact. I have never received an order from them in broken boxes and items are delivered into my hands not dumped by the bins as most other companies do.

Aug 29, 2026

I have purchased from this company for more years than I care to admit. Prices and service have always been good as far as I am concerned. I hope you continue in the same manner going forwards.

Aug 21, 2026

Contender for the No.1 "Go-To" for your build's needs! One of the few companies that, over time and attention have have built and maintained Trust and repeatedly demonstrated Care for their Customer! 95% of my experience with WCUK has been super awesome - Easy to browse + locate items; Certainly amongst the most competitive prices; A straightforward checkout process as well as reassuring and empathetic support, again, with an easy access portal. The other 5%? - Sometimes things go wrong and what's important is communication. With fast response to query and real-world advisory WCUK again hit the mark for excellent Service. It must also be said that in my case WCUK have gone above and beyond far enough and often enough to eulogis a whole narrative of superlatives. i'd simply like to put my own, "HONESTLY approved!," stamp here though, with the commentary:~ A company with a definite vibe for Professionalism, courtesy, community and Service, that can make the shopping experience feel very personal.

Aug 18, 2026

Really recommend this vendor. They were super helpful in assisting with an out of country order.

Aug 14, 2026

Speed of delivery, price, availability... Can't fault it

Aug 7, 2026

I bought a PC case which I could only find on Watercooling UK. I had issues with the payment processing so I emailed their customer service. They responded with in an hour and had set up a solution within three hours. The purchase was shipped the next day and arrived the day after. Overall, an excellent customer service experience.

Aug 2, 2026

All OK.

Jul 26, 2026

Bought Grade-B stock and was exactly as described. No issues with WCUK and arrived next day.

Jul 16, 2026

I have numerous orders from WCUK and I have to say they do not disappoint in any way, great delivery and fantastic support, as sometimes happen there might be an issue with an order due to manufacturer defect, yet WCUK support resolved all issues without any problem or hassle, also price match request is great if you wish to shop here but find some part cheaper elsewhere they might be able to help, many thanks for all your help and special thanks to Danny from customer service for help and patience. 5 star service and shop!

Jul 9, 2026

Great selection, price is good, and delivery was swift, already used again and definitely will in future!

Jun 25, 2026

Received a NAS case through postal services which unfortunately was damaged in transit to the point were disk trays were out of alignment with the backplane. Raised with WCUK who were very responsive and polite and after sharing a few photos to support the damage, they guided the next steps and refunded my return postage very quickly. Excellent service. Now proud owner of a perfect case.

Nov 4, 2026

Fast and efficient

Oct 21, 2026

Been using WCUK for many years. Good for finding the occasional niche part and always easy to deal with whether its orders or returns

Oct 14, 2026

I love WCUK wether ordering online or if I get off my bum and Visit, they are always friendly, professional and helpul. One thing I would like on the website is "ask a question about this product" so I can get the information I need without having to get off my bum (sometimes these old legs can't make it)

Oct 8, 2026

Excellent quick delivery and quick email response.

Sep 28, 2026

Absolutely amazing service! The delivery is prompt, got most of my order delivered within 2 working days of order placement. I accidentally ordered an incorrect product but even returning it back for refund was quick and easy. The customer service team is brilliant and I was in touch with Tom & Danny throughout my whole process of buying various products for my PC build and they helped answer all my questions and concerns. I Would highly recommend.

Sep 18, 2026

5 stars...great product, competitive prices nice selection of products user friendly website and great delivery

Sep 11, 2026

Great freindly staff land location is local to me so I can pickup anything I require.

Sep 7, 2026

Pretty much the only place I trust for watercooling bits.

Sep 2, 2026

Great product and excellent service.

Aug 31, 2026

I ordered a case from WatercoolingUK, delivery was fast with no complaints however and this is a big however. I need to RMA the unopened package and attempting to use DPD or Royal Mail is not possible as you need a recipiant contact number Watercooling UK does not have a publicly available number to use... I have sent an e-mail and messages via the RMA ticketing system to receive a contact number. I've updated my review today as I recieved a response from Wcuk who have provided a contact number to use increasing the rating from a 3 to a 4, I believe the contact number should be supplied straight away by Wcuk when requesting a RMA to not delay the process and will advise them on this.

Aug 27, 2026

Excellent

Aug 20, 2026

Fantastic service and delivery timeframes. Product selection is great and is a top choice for getting EKWB stuff in the UK.

Aug 16, 2026

Quick efficient friendly service.

Aug 13, 2026

Excellent service! Happy with my order 😁

Aug 5, 2026

Aug 1, 2026

Jul 23, 2026

Quick delivery, great service, thank you

Jul 16, 2026

I needed some thermal paste for my GPU and they had a large tube of Arctic MX-7 at a very reasonable price. Delivery was also fairly priced and my order arrived in 2 days. Fantastic! Will be using again

Jul 3, 2026

Bought a Lian Li PSU from here and it came with a US plug. Emailed support and they sent me a UK plug free of charge straight away. Great customer service and would happily order from them again.

Jun 23, 2026

Seems great, product was well packaged and delivery was swift. Definitely will use water cooling UK in future.

Oct 31, 2026

Great products and quick responses.

Oct 15, 2026

Product was wll packed, arrived on time. How ever paying extra for deliveri didint help reciving item.

Oct 14, 2026

Great selection of parts at good prices and service is quick and efficient. Had to make a few orders to get my latest project finished (poor planning!) and could rely on them to get it done quickly.

Oct 5, 2026

Sep 27, 2026

For the Water Cooling enthusiast Watercooling UK is a must to have in your favourites, and I mean a Must. I'm fairly close to their warehouse/sales office and have collected several times when needed to. Great people with time to give you advice and a different look on builds, if needed. 5 Star Plus

Sep 12, 2026

Great service, arrive promptly, and good communication, will buy from here in the future - Keep up the good work!

Sep 10, 2026

Sep 3, 2026

Used watercoolingUK many times and they always have good service and competitive prices. They always package everything safely too.

Sep 2, 2026

Excellent service and arrived very quickly. Air cooler very good and even managed to create. Quieter system without trying.

Aug 30, 2026

I have been using watercoolinguk for quite some time now and i have always had prompt reliable service from them. I find that they supply all of the water cooling parts that i need for my builds, and would happily recommend them to others.

Aug 24, 2026

Very fast shipping and very well packed! My water pump died mid gaming and ended up heat protection shutdown! New pump arrived and i was able to get back and running!

Aug 19, 2026

Great service and always my first choice for loop upgrades or servicing.

Aug 16, 2026

Excellent product and fast shipping. Premium quality, exactly what you need for a top-end hardware. Personally, bought TG Advance thermal putty for cmos/vram paste interface in my asus rog strix g513qy advantage edition and it's works better than factory. Highly recommend.

Aug 8, 2026

My go-to watercooling retailer in the UK, huge range, great stock levels, helpful when (rarely) contact is required.

Aug 5, 2026

Great service, delivery times are as stated and at very reasonable price. If you are close enough to collect in person, they have great customer service and more than happy to help, they are very knowledgeable.

Jul 26, 2026

Great choice of products and competitive pricing. Fast delivery too. Will return to buy cooling gear for my PC.

Jul 18, 2026

Fast shipping, plenty of stock, the only place for all excotic parts you can't get from OC or Scan or anywhere else. Thank you.

Jul 14, 2026

Amazing service, fast delivery and fantastic advise

Jul 1, 2026

Quick and easy to use website with very quick delivery. Happy to purchase from again.

Jun 22, 2026

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