Watercooling UK Reviews

5 from 1,398 testimonials

At WatercoolingUK, our customers are at the heart of everything we do. Your feedback over the years has been invaluable in shaping our business and helping us continuously improve the level of service we provide.

We're committed to constant improvement and will always go the extra mile to resolve any issues you may encounter.

Only used WCUK a couple of times up to now, and this time following a Royal Mail delivery issue (Were RM delivered to the wrong address.) I needed to get in touch with WCUK, who tried their very best to assist. In the end offering me a replacement order which was awesome. Great communication and very helpful people. Thank you WCUK

Great company to buy from was cheaper than overclockers UK for what I needed, came fast and secure also and works perfect.

Fantastic customer service, changing my order after i made a mistake when ordered through their site. I then ordered a rad on Ebay (best price i could find) and again an outstanding service and a more then competitive price! Thanks watercooling UK

Excellent service. Delivery was fast and on time. Email confirmation every step of the way. Would definitely recommend.

Tom was super helpful and knowledgeable on the online chat, as were Lee and another guy who's name I didn't get (sorry mate!) when I picked up my order. Prices were excellent and the products have turned out great in my build.

All of their staff, Especially Rob, have been Extremely helpful with my enquiries over the last few months -I have emailed multiple times. RMA'd / changed my mind and orders withy them and they have been totally cool and helpful, giving me their knowledge willingly. This is how staff should be, they make you think of them as soon as you wish to get anything to do with watercooling your PC.

**"Excellent service and great prices on watercooling gear"** I've placed three orders with Watercooling UK recently and they've become my go-to for liquid cooling parts. Over those orders I picked up a full loop's worth of gear — XSPC pump/res combo, Alphacool CPU block, Phobya radiators, tons of fittings (hard and soft tube), plus all the fluids and additives needed to get everything running clean. **Customer service:** Top notch. They're genuinely helpful and know their stuff — not just order-takers, but people who understand watercooling and can point you in the right direction if you're unsure about compatibility. **Stock & selection:** Massive range. Pretty much everything I needed was in stock, which isn't always the case with specialist retailers. No waiting weeks for backorders. **Shipping:** Fast and well-packaged. Everything arrived quickly and safely — important when you're dealing with fragile components and precision-machined fittings. **Value:** Lots of sale items and the prices are genuinely competitive for the quality you're getting. Will definitely be back for my next build. Highly recommended if you're putting together a custom loop.

Fantastic ebayer! Highly recommended

Bought my first watercooling kit from here in 2009 I think, used the pump the other and it still works. Good range of products, fast shipping and excellent customer service.

I am a new customer to Watercooling UK. The service I received was excellent and I will be returning in the future. Highly recommended.

Excellent service! Happy with my order 😁

I've bought from WCUK a couple of times. They have some pretty niche stuff, always well-priced, and in my experience if an item is out of stock it is soon back in stock. My deliveries have always arrived well-packed, on time, and by a reliable courier.

Vast inventory, In Stock items clearly shown , good prices and fast delivery , highly recommend!

Great service, delivery times are as stated and at very reasonable price. If you are close enough to collect in person, they have great customer service and more than happy to help, they are very knowledgeable.

All as described in listing. Great communication and fast shipping. Well recommended seller.

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Great service with an excellent catalogue of products. Also prompt delivery at good prices. What more do you need.

Oct 9, 2022

Excellent base neon green.

Oct 7, 2022

As per normal great items and very fast delivery A+++

Sep 14, 2022

ordered 2 case fans 80mm all good quick delivery no problems

Sep 12, 2022

Good prices generally and a good service.

Aug 29, 2022

I've ordered from Watercooling UK a few times and always received excellent service.

Aug 21, 2022

Fairly priced, delivered in days, good product, no issues with delivery, constant updates on tracking, couldn't ask for better. Simple fast and fair

Aug 6, 2022

Trouble free transaction with very fast shipping. Great price too.

Aug 1, 2022

I always use WCUK for my cooling parts, they have a first class service and it always arrives on time. Prices are reasonable and the quality of packaging is brilliant.

Jul 16, 2022

Fast shipping and low priced! Will definitely buy again!

Jul 11, 2022

I have used this company for many years,never had any problems with orders thats why i recommend them for all your pc bits and bobs.

Jul 3, 2022

Great service, Fast delivery and really helpful staff advised me on certain parts etc for my first custom loop. Can't recommend highly enough

Jun 20, 2022

always quick to deliver.And the order is is always correct

May 30, 2022

Excellent shopping! Website easy to navigate, order dispatched and shipped promptly and quick delivery. Will buy again

May 9, 2022

This is one of the best online shops for your PC parts i have bought nearly all of my pc parts from this store so all i can say is BIG THANKS Watercooling UK .

May 8, 2022

Great service as I’ve come to expect from them. I order nearly all my watercooling parts from here as they have such a vast amount of products in stock. Great delivery times. What more could you ask for.

May 1, 2022

Always pleased with my purchases, fair prices and good delivery times.

Apr 23, 2022

As usual i did have a very good experience with watercooling uk.My product was foulty but there was no problem with the rma and the staff has ben very helpful.

Apr 16, 2022

Only bought a 16 pack of rad screws but we're as advertised and decent value Not much to say but would shop here again (via eBay store)

Apr 9, 2022

One Happy Customer Here" Reason I am happy buying Stuffs here in Watercooling UK is! Customer Service is Beyond Compare.. The Staff were Very Polite which I LOVED MOST" as well as very Professional too! They also have a significant range of cooling products available for your PC needs. Other computer components also available here in a very competitive price. Cheers! Best regards, Mr. Castro

Mar 28, 2022

Great service. One of the best suppliers for anything watercooling related.

Oct 9, 2022

CPU arrived in 2 days when i paid for 8 day delivery faster than premium which was 6 day delivery and cheaper than anywhere else online even second hand!

Oct 3, 2022

Excellent service and speedy delivery. Many Thanks.

Sep 13, 2022

Bought an Asus router recently for a good price. Fast delivery and excellent customer service to resolve the issue of it having a European plug. I highly recommend WatercoolingUK.

Sep 8, 2022

Ordered Motherboard which was £70 cheaper then other. Product arrived the next day. No problems with product. All round an excelent service from the company and will purchase from them again

Aug 28, 2022

Great service. Quick delivery and we’ll packaged. Nothing else needed. Thank you

Aug 14, 2022

I have used watercoolinguk in the past for all my water-cooling needs, I will continue to shop with watercoolinguk as these guys do really go the extra mile to help you and delivery was also very speedy as well; definitely a happy customer, highly recommended. If you need water-cooling even pc parts don't think twice. Go to watercoolinguk for your products, high-quality products with a speedy 1-day delivery service, Thank you for everything; highly trusted company indeed.I look forward to shopping with you again in the very near future,you will have my continued custom guaranteed.

Aug 4, 2022

Excellent only thing is theres no phone number to ring them

Jul 20, 2022

Search for any water cooling item and it will come with many prices, then search for lowest price and you end up at WatercoolingUK, what can I say, works for me.

Jul 16, 2022

Very helpful staff. Lots of amazing stock. Different delivery options so you don't always have to pick the super expensive one like in some other computer stores.

Jul 9, 2022

Excellent advice and can’t fault the fast delivery and the quality of everything I’ve purchased from watercoolinguk.

Jun 29, 2022

Placed a few orders now and had no problems with any of them. I've recently contacted their customer services (through no fault of theirs) and found that to be great as well.

Jun 15, 2022

My regular online shop for Watercooling and components.wouldn’t shop anywhere else.Great service.Thanks.

May 24, 2022

First time customer buying from WatercoolingUK and was a very good one. Ordered my item/s with no issues at all. Prices are competitive, website was easy to navigate, good selection of wares and great dispatch times. I'll definitely return to buy again in the future.

May 9, 2022

Clear website, fast responses to emails and very fast delivery.

May 3, 2022

First class service all the time. Great speedy deliveries and super Customer services if theres any issues. Great place to get stuff for any water cooling needs :)

Apr 27, 2022

After a huge amount of research and planning, I decided to use these guys to order most of my water cooling parts (all except GPU block + backplate). All items arrived in a huge box with plenty of padding. The 3 bottles.of liquid were bagged up incase of leakage, all fittings were bagged together aswell and everything was packed nicely. Very pleased with everything and after a few days I've completed my first cooling loop with no faulty products or leaks. Very happy and would highly recommend.

Apr 20, 2022

Products are always top notch & delivered quickly, the prices are good & the delivery charges reasonable, although free delivery over a certain level would be nice.

Apr 16, 2022

Item was perfect delivery fast will deffo use again thank you

Apr 2, 2022

Handle with care Suggest check video if you are not experienced with application If applied correctly there is none better!

Mar 26, 2022

Excellent advice and despatch time.

Oct 9, 2022

Easy to use website, great prices. The whole process was a breeze with very good communications throughout the whole proccess. Delivered promptly with no issues. I would definitely recommend them.

Sep 20, 2022

Great service with an excellent catalogue of products. Also prompt delivery at good prices. What more do you need

Sep 12, 2022

Good prices and swift delivery, recommended

Sep 6, 2022

Very good company to deal with. I bought a Seasonic power supply and it came with EU plug. I contacted them and they sent me a UK cable. Great price and quick delivery.

Aug 27, 2022

Good company usually cheaper than competitors fast and reliable service.

Aug 10, 2022

Very good value and very quick delivery, haven’t used it yet but exactly same spec as a major branded one and half price

Aug 2, 2022

No problems at all. Now that's out of the way there could be a few improvements to the service as a whole. I've recently received part of my latest order but it's really no use without the final components. I'd have happily waited for just a single delivery. The website needs some work. There are so many components these days & it's never really clear which part is compatible with what. Other sites have lists of recommended accessories when you view an item; click on a reservoir and it tells you which pumps will fit. I ended up using a competitor's site to get that information. Other than that, I've used these guys before & I'll no doubt use them again. A good, but not perfect, service.

Jul 19, 2022

Good selection of parts and great quality. All packaged well and delivered on time.

Jul 14, 2022

I've ordered from WCUK a number of times. Reliable and not had anything go wrong. Easy checkout and glad they offer Klarna as a payment method

Jul 4, 2022

Many thanks,

Jun 21, 2022

Delivered on time and always has good stuck levels

May 31, 2022

Took advantage of their Easter offer however trying to add two extra fittings to an order aid placed over the Easter long weekend proved to be more awkward that it needed to be, in my opinion. Had to place an additional order and was then told I was saving money on the shipping — which I wasn’t because the two fittings were being shipped with the original order I’d placed. Then when I asked for the 10% off to be refunded, that proved to be awkward as it was pointed out the minimum spend was £20 to be eligible — the other £150 didn’t count apparently. Did get £1 reimbursed in the end but I was left feeling like I was not treated fairly under the circumstances. On a positive they answer emails very quickly, which is a good thing as you can’t actually speak to them over the phone as they’ve made sure not to list a telephone number anywhere. I queried this and was told they don’t have time to answer hundreds of questions from being called — I have to respond to that in asking just how many people would actually call a specialist PC watercooling company each day? Also I do find their prices to be 10-15% above market average, but you get a 10% off loyalty code if you leave a review and send them proof the review is live and active, so it kind of works out. At least their shipping isn’t as extortionate as Overclockers UK who take the proverbial at £10 per purchase, no mater if it’s for one fitting or a whole loop. Lastly, they do stock Black Ice Rads & Stealkey of Germany Distros of which no body else in the UK seems to to my knowledge — EK aren’t the only makers of O11 Distro’s.

May 11, 2022

I was very pleased to find a rare aluminium case from them for a great price. Ordering process was easy and I was constantly kept aware of the the status of my order. Thanks!

May 8, 2022

Can’t fault them. Very good and fast service. Will certainly be back.

May 1, 2022

I ordered a the last ducky one2 white rgb keyboard in stock that was out of stock in other places and received in the next working day, well packaged, couldn't be happier.

Apr 24, 2022

Excellent service rapid dispatch cant recommend enough and will use again in the future

Apr 18, 2022

Good selection of products & a good price. Speedy delivery.

Apr 11, 2022

Excellent service,would recommend watercoolinguk to all,everything ordered arrived on time,have used in past,present and will use again in the future without hesitation,i would also add they sell a lot of watercooling items that are hard to find elswhere in the uk.

Mar 30, 2022

All seems good no leaks only complaint is the price everything cost to much I don't know whats going on everything seems to have gone up in price

Mar 19, 2022

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