Watercooling UK Reviews

5 from 1,398 testimonials

At WatercoolingUK, our customers are at the heart of everything we do. Your feedback over the years has been invaluable in shaping our business and helping us continuously improve the level of service we provide.

We're committed to constant improvement and will always go the extra mile to resolve any issues you may encounter.

I'm a repeat customer, good prices. I particularly enjoy the fact that prices are displayed inclusive of VAT, something that other online electronics shops don't always do (and trick you into believing the price is lower). You pay what you see displayed, so thanks for that!

My go-to watercooling retailer in the UK, huge range, great stock levels, helpful when (rarely) contact is required.

**"Excellent service and great prices on watercooling gear"** I've placed three orders with Watercooling UK recently and they've become my go-to for liquid cooling parts. Over those orders I picked up a full loop's worth of gear — XSPC pump/res combo, Alphacool CPU block, Phobya radiators, tons of fittings (hard and soft tube), plus all the fluids and additives needed to get everything running clean. **Customer service:** Top notch. They're genuinely helpful and know their stuff — not just order-takers, but people who understand watercooling and can point you in the right direction if you're unsure about compatibility. **Stock & selection:** Massive range. Pretty much everything I needed was in stock, which isn't always the case with specialist retailers. No waiting weeks for backorders. **Shipping:** Fast and well-packaged. Everything arrived quickly and safely — important when you're dealing with fragile components and precision-machined fittings. **Value:** Lots of sale items and the prices are genuinely competitive for the quality you're getting. Will definitely be back for my next build. Highly recommended if you're putting together a custom loop.

Great service, order a few items to complete my custom loop and all came in rapid time

Order was correct, super fast delivery. Nice one.

I like these guys and girls at WCUK the equipment is of high quality, packaged well and the delivery cost is low compared to others in the market place. Royal Mail is used in most instances which i find really convenient living in an apartment building over the likes of Hemes, DPD etc. They also stock some of the cheaper high quality brands which can be a blessing in builds that require lots of fittings. My only critism is some of the EKWB distros and resorviors come in at a higher cost so i hope in the future they can strike a better deal with EK. So I don't have to shop elsewhere for certain items.

Fantastic guys, really helpful, know there stuff and go out of their way to get you up and running with everything they need

Great experience ordering a case with WCUK, will definitely be back for some water-cooling kit.

Have been a customer for many years and I’m always happy finding what I need, and often you’re the only supply for exactly what I’m after. Many thanks!

Great company to buy from was cheaper than overclockers UK for what I needed, came fast and secure also and works perfect.

I love this place, good prices and quick dispatch for such niche products is extremely impressive.

Great catalogue, good prices and fast delivery, what more could you want.

One Happy Customer Here" Reason I am happy buying Stuffs here in Watercooling UK is! Customer Service is Beyond Compare.. The Staff were Very Polite which I LOVED MOST" as well as very Professional too! They also have a significant range of cooling products available for your PC needs. Other computer components also available here in a very competitive price. Cheers! Best regards, Mr. Castro

I've bought from WCUK a couple of times. They have some pretty niche stuff, always well-priced, and in my experience if an item is out of stock it is soon back in stock. My deliveries have always arrived well-packed, on time, and by a reliable courier.

I am a new customer to Watercooling UK. The service I received was excellent and I will be returning in the future. Highly recommended.

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Good communication and fast delivery

Mar 4, 2023

Fast easy purchase arrived quickly via secure carrier

Feb 12, 2023

As described and fast delivery

Feb 1, 2023

Good prices and stock, better than Amazon by a mile.

Jan 31, 2023

Always good prices and fast delivery, good communications and updates.

Jan 28, 2023

Seems like a good dye. The color is good and vibrant, but was a bit more transparent than i expect. The supply/demand price hike for green is a bit annoying but is to be expected i suppose.

Jan 13, 2023

Good company, nice watercooling pc parts

Dec 16, 2022

Great company, great service. Ordered multiple times, delivery has always been on time, or even before the estimate (often). Prices are good, often the cheapest. Very reliable. Highly recommend!

Dec 7, 2022

Wonderful experience, i bought 2 products, and everything come like it should, I highly recommend this guys.

Nov 28, 2022

Quick delivery as always, you may be able to find the parts a little cheaper elsewhere but not always all in one place as Watercooling’s stock is comprehensive and vast, I’m rarely unable to get all that I need from them. This means only one lot of P&P required which offsets the small extra cost.

Nov 21, 2022

I'd had trouble locating the dust covers for my Lian Li 011 xl. Was delighted to find them on WatercoolingUK. Quick delivery and just what i needed. Thanks.

Nov 9, 2022

Good website and sensible prices. Product arrived quick with good communication about the progress of the order. Would use again.

Nov 2, 2022

I ordered a cooler from a different site that said it didn't come with the bracket I needed for the 1700 socket. I ordered the bracket from here, cooler came and turns out it did come with the socket. Emailed to cancel my order and within minutes they'd given me a full refund. Given the trouble I've had at different sites, it was very refreshing not to have to battle for it. I will definitely be using this site for future purchases.

Oct 17, 2022

I did my very first water-cooled system and managed to find everything that I needed to get the job done. Great prices (have searched other places for the same parts and WCUK has the best prices). The delivery was quick (less than 2 days) although it depends on when you place the order (morning/evening). Had to speak with Customer Service regarding a part and they were very speedy in replying and helpful. I definitely recommend you get your parts from WCUK!

Oct 9, 2022

Highly recommended for there products and postage. I ordered items late Wednesday, delivered Friday. Will be shopping with you again.

Oct 9, 2022

Great service and fast delivery, fantastic PC case at a great price

Oct 9, 2022

10/10 service, fast dispatch and delivery. Always willing to help and offer advice. Thank you again watercoolinguk

Oct 9, 2022

Good service and drlivery as normal

Feb 28, 2023

Really good company I often buy from from ebay and not the site direct Used repeatedly for different items for builds

Feb 3, 2023

Got items fast, and they had them in stock which most other places don't. This was for the lian LI fans. Will definitely use them again.

Feb 1, 2023

super quick deliver and excellent products at a reasonable price

Jan 28, 2023

Ordered online to collect myself.Everything was straight forward and handled smoothly.Three separate orders,three first class experiences👍

Jan 28, 2023

Ordered a gpu water block that got delayed while it the product received a revision. Initially was unaware of this but upon enquiring, replies were prompt. Had to rearrange delivery as I was unavailable and it was delivered at the time I specified. Unfortunately, the item was received with some damage, most likely due to the packaging/delivery, but luckily it turned out to be minor and the product could still be used and was unnoticeable. Options were provided and the customer service I received was excellent throughout the process. My only criticism is that it is all done through email, when a phone call is preferred, though at least a trail is evidenced.

Jan 10, 2023

Parcel was delivered with all items ordered and everything sealed

Dec 10, 2022

Watercooling uk is one of the shops what is great to use excelent service always on time and always as customers expect well done guys. I am that customer who always will be back with you. Another item bought from you no issues as always +++++ Thank you .

Dec 5, 2022

Overall I like buying my water-cooling parts from here. Mostly because this company is the only one doing it at a fair price or are the only ones that have stock. For me it was a mora build.

Nov 25, 2022

Quick delivery, good quality products, well packaged.

Nov 20, 2022

there are great .make you bye the right sizes

Nov 8, 2022

Fast delivery well packaged and the pump looks very good quality. Haven't actually installed it yet that will be done in the next few weeks.

Nov 2, 2022

Can’t fault the service. Unfortunately I did not read the description correctly so the product was too small for my requirements. My fault entirely, would use them again for other products.

Oct 17, 2022

Great service arrived a day early, great looking product. Thanks.

Oct 9, 2022

Bought a water block for an MSi GTX970 from watercooling uk, it came very well packaged and works very well. great service.

Oct 9, 2022

Watercooling UK had all of the fittings I needed to complete my first full custom Watercooled PC. After a mix up by DPD that had my parcel missing for almost a week the friendly staff at Watercooling UK chased DPD until they found my parcel and ensured it was delivered to me as soon as positble with no damage. I can recommend them enough as their customer service is second to none.

Oct 9, 2022

First time using their service for my watercooling needs. They have most of the parts i need for a build. They are well stocked. Reasonably priced. Fast delivery. Well packaged. Truly looking after their customers. Will definitely shop with them again soon. Highly recommended.

Oct 9, 2022

Very excited to discover a new tech shop I can view and purchase from. Bought a few LED type fans but I got my order a little wrong, so contacting Watercooling they accommodated my request very politely. Order delivered efficiently, so I was happy. I'll definitely shop again.

Oct 9, 2022

Amazing service, really quick processing, one part was not available but was sent out 2 days later first class only gripe is you can’t see your orders on your online account which would be a nice feature to have but can’t moan about the service will definitely use again plus even got a 10% off voucher for my next purchase too

Oct 9, 2022

Ordered from them twice now. Delivered super quick both times. Their website is pretty basic but at least they give info on stock for each product and deliver well. Highly recommended!

Feb 14, 2023

first class company. great service. i messed them around with ordering the wrong stuff on two occasions and they were fast and efficient helping me correct the orders. The only improvement i could see from a consumer point of view is a contact number to speak to someone. i wish more companies had this great customer service PS. i wasn't paid to leave this feedback Thanks

Feb 1, 2023

Recently ordered some SL-Infinity fans to finish off my first PC build as they're being discontinued. Originally ordered from Box back in October which were faulty and a nightmare. and ended up with a refund. Thought I'd try Watercooling UK instead and oh my god, they were fab. In stock, sent out. Arrived way before I expected them to and installed like a dream. Good packaging, great service. When I'm brave enough to actually try watercooling, I know where I'm ordering from!

Jan 31, 2023

Easy to locate items on site and bar rm delivery easy to check status and expected delivery

Jan 28, 2023

Looking for this certain part I couldn't get from my usual supplier but found it here and hadn't had a problem ordering or it arriving at my address if something takes my fancy if the price is right then I will purchase many thanks.

Jan 28, 2023

The pic speaks for itself right? Been running for 10 days with distilled water and PrimoChill Utopia and it hasn't given me any issues. Love it.

Dec 20, 2022

Good prices and reasonable postage but delivery was slow. Possibly reflected by low postage cost?

Dec 8, 2022

Great product, well priced and shipped promptly and securely. Unfortunately it wasn't compatible with my card, but I was very kindly refunded and from what I could see of the item, the build quality was second to none. I would definitely shop from here again and when I next upgrade my gfx card, I'll be making sure it will work with their water cooling solutions.

Nov 30, 2022

Great company that stocks an impressive selection of water-cooling parts for the enthusiast builders, decent selection of EKWB parts available next day at reasonable prices, fast shipping also availble.

Nov 23, 2022

Arrived on time no issues

Nov 13, 2022

Good delivery time for international shipping and no problems, but please open a warehouse in germany :)

Nov 8, 2022

Excellent service every time with WCUK. They always have hard to find products in stock and their prices are competitive.

Oct 18, 2022

Quick delivery and quality item

Oct 9, 2022

quick postage and everything was fine, also questions answerd quickly and all good were good prices.

Oct 9, 2022

Could not be happier with the service. I had to make some changes to my order before it was shipped out. Customer service was excellent and they made the changes promptly. Shipping was very fast. Best selection of custom water cooling components that I have found.

Oct 9, 2022