Watercooling UK Reviews

5 from 1,398 testimonials

At WatercoolingUK, our customers are at the heart of everything we do. Your feedback over the years has been invaluable in shaping our business and helping us continuously improve the level of service we provide.

We're committed to constant improvement and will always go the extra mile to resolve any issues you may encounter.

These guys are super helpful and really care about the customer. I found great advice, service and price. I'll be back as soon as I'm changing anything case or cooler related for sure.

I recommend it. I got my package less than 24 hours after my order! This company is amazing! I can just recommend it!

Had the item i needed much cheaper than anywhere else. I chose to collect my order as I live nearby, I was then notified that my order was ready to collect sooner than I expected. I can highly recommend WatercoolingUK and will not hesitate to use them again.

Great product - thermal paste - at the best price I could find. Quick delivery. This was the second time I had used WaterCoolingUK for my needs.

First time buying from these lads. Smooth experience, everything as described, delivered on time, great price compared to the competition. Very happy to support a local company. Definitely will check it out next time I need some hardware. Now if we could only get our hands on some cheap HDDs...

One stop shop for all things liquid cooling, from custom builds to off the shelf options. Customer service is top notch, I never go anywhere else.

Great freindly staff land location is local to me so I can pickup anything I require.

It is so good to deal with a company that offers such good customer service. I have placed a number of orders over the past 12 months, and sadly my son ordered the wrong parts on the last order. However this was not an issue for Watercooling UK, the email correspondence was brilliant and my issues was dealt with efficiently. I would recommend Watercooling UK to anyone, keep up the good work

I arrived 5 minutes after they shut to pick up my parts. The staff was very helpful and opened the door to let me collect.

**"Excellent service and great prices on watercooling gear"** I've placed three orders with Watercooling UK recently and they've become my go-to for liquid cooling parts. Over those orders I picked up a full loop's worth of gear — XSPC pump/res combo, Alphacool CPU block, Phobya radiators, tons of fittings (hard and soft tube), plus all the fluids and additives needed to get everything running clean. **Customer service:** Top notch. They're genuinely helpful and know their stuff — not just order-takers, but people who understand watercooling and can point you in the right direction if you're unsure about compatibility. **Stock & selection:** Massive range. Pretty much everything I needed was in stock, which isn't always the case with specialist retailers. No waiting weeks for backorders. **Shipping:** Fast and well-packaged. Everything arrived quickly and safely — important when you're dealing with fragile components and precision-machined fittings. **Value:** Lots of sale items and the prices are genuinely competitive for the quality you're getting. Will definitely be back for my next build. Highly recommended if you're putting together a custom loop.

My go to place for everything watercooling, great selection and prices. Great place to shop in you are doing a watercooled build.

Great service. Delivered Quick and secure! Highly recommend

Vast inventory, In Stock items clearly shown , good prices and fast delivery , highly recommend!

New Phanteks pc case order with WCUK Ordered a Phanteks Enthoo 719 (formerly the Luxe 2) from WCUK. Process was super smooth and shipping/delivery was fast with good tracking info and accurate delivery window notification from courier. Did notice that prices can sometimes be a little over market average, but to be fair, to do business with a reputable company that I won't have to worry about leaving me hanging, I'll pay a tiny bit more for that. Thanks WCUK, I'll be back!

Been purchasing from WCUK for over a decade, always good service, things i have had issues with have always been resolved in a speedy and professional way and i have no problem recommending them to whoever will hear.

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Helped lower the temps a bit with my 14900k

Jul 2, 2025

Tnx

Jun 22, 2025

My order arrived quickly at a great price and works perfecly what more can you say but Great service.

Jun 6, 2025

Best place to go for custom water cooling. Emails were replied to. Products arrive when they say. & well packaged too. Thank you

May 30, 2025

We purchased a nice computer case from Lian Li but the filter kit was discontinued. Watercooling UK had it in stock! It was shipped fast and we were able to complete our build! Thanks to Watercooling UK! Well done!

May 28, 2025

great

May 17, 2025

Team is awesome, customer services is great. Got my last part for my build ready for pick up in time. They offer really competitive pricing as well for a lot of stuff. Highly recommend

May 6, 2025

Just what I needed, and fast service.

Apr 15, 2025

Fantastic customer service, changing my order after i made a mistake when ordered through their site. I then ordered a rad on Ebay (best price i could find) and again an outstanding service and a more then competitive price! Thanks watercooling UK

Apr 9, 2025

I've used WCUK for a while now, right on my door step. Always friendly and helpful when ordering/picking parts. 100% recommend to anyone in to watercooled PC parts.

Apr 7, 2025

Fast support and shipping, and good packaging.

Apr 4, 2025

Great company to order from with fast delivery and superb services all around. I’ve brought multiple items hassle free and would definitely recommend to anyone and will use them again A+

Apr 2, 2025

Service was very quick, product was excellent; couldn't have been a better experience!

Mar 30, 2025

I went in today to talk to a member of staff if they can help me find a 45 degree fitting that would suit my needs. Rob directed me through and we also had a nice discussion about PC's that made me feel welcoming as a walk-in customer. amazing service and i will definitely be ordering from WCUK again.

Mar 25, 2025

They had the specific item I wanted (without ordering overseas). They are super fast... I ordered on Friday and delivered on Monday.

Mar 23, 2025

Fast delivery and competitive price

Mar 21, 2025

I had a very disappointing experience with WatercoolingUK. I placed an order (#471740) on March 10th with an estimated 7-day delivery, meaning it should have arrived by March 18th. Not only did the order fail to arrive on time, but I also received no communication whatsoever until I had to chase them myself. Only after contacting support did I find out that my order was delayed due to stock being stuck in customs — something that was never communicated proactively. The order remained in “Processing” with no updates, no dispatch confirmation, and no tracking, despite the promised delivery date having already passed. If there are supply chain issues, that’s understandable — but failing to inform customers in advance and leaving them to follow up is unacceptable. This caused unnecessary inconvenience, especially since the items were needed urgently. While the support response was polite and offered either to wait or cancel, the lack of transparency and communication prior to that point reflects poorly on their service. Overall, unreliable delivery estimates and poor communication. I would hesitate to order again if timing is important.

Mar 21, 2025

Good service, fast delivery

Mar 11, 2025

Professionals. That says enough.

Feb 27, 2025

He - first attempt of console strip downs, clean, and thermo paste replacement. Happy with self, and product. Original paste had dried out, crumbling and not a lot of it either. Consoles ranged from 1-several years use, and lots of dust, hair upon internals. Reason for investment, console kept shutting down. Bought an additional product (tools) to open up consoles, components to access areas of concern and maintenance. Check my other review for that. Hope you gain some value from this lived experience of use of this product in function, for you to be able to make an informed decision.

Feb 24, 2025

Great product - thermal paste - at the best price I could find. Quick delivery. This was the second time I had used WaterCoolingUK for my needs.

Jul 1, 2025

Great delivery and service, it's very thick paste so doesn't go on as smoothly as other past you might have used in the past still I put enough on to cover the processor, worried it might have been too thick but seems to be working beautifully, would buy it again!

Jun 21, 2025

I have bought several water cooling components from here. Some also from their shop on eBay. Always very fast delivery's, good quality parts and a great price. Which is why I've ordered here several times and it will definitely be several times more whenever I need to.

Jun 4, 2025

I’ve brought multiple items off WatercoolingUK I’ve also messaged them for advice at times when I wasn’t 100% sure and got a reply within a couple of hours. All products are great value and quality also they are fast at shipping which keeps downtime to a minimum. Will also be using them more in the near future

May 29, 2025

Perfect. Purchased as I recently have been hitting thermal throttling when doing CPU intensive tasks. It had been around 3 to 4 years since I installed my CPU cooler, so decided it was time to re-apply thermal paste. The paste was a good thickness and 1g did the trick. Now hitting 70-75c on the previous mentioned tasks. Cooled 30 degrees!It was a little sticky, but the included smearer helped.

May 18, 2025

Amazing Pc Part Shop I Have ever been to Fast Shipping Very Reliable Absolute A++++++ Highly Recommended. Big Thank You To The Team and Big Thanks To Tom Thank You Mate.

May 16, 2025

Awesome team, got my last part for my build ready for pick up in good time. Customer services were really responsive and helpful. Good pricing Highly recommend

May 6, 2025

Bought a Barrow pump through Ebay - item as described, well packaged and speedy delivery - highly recommended.

Apr 14, 2025

Got exactly what I wanted, when I wanted, and at a good price. Very happy!

Apr 8, 2025

The media could not be loaded. This stuff is awesome. I used this on my son's PS4 as it sounded like a jumbo jet about to take off and I could hear it through the bedroom wall.Gave the console a good air dusting and replaced the thermal paste with Grizzly Kryonaut plus replaced the thermal pads with Arctic TP-3 pads.It may seem like a daunting task for some people but it's well worth doing and there are plenty of tutorials available online.See and hear the results for yourselves, I'm so pleased with it.

Apr 7, 2025

Only ordered something yesterday and it’s arrived today. Amazing service will use again

Apr 4, 2025

I recently shopped at WatercoolingUK, and the experience was outstanding. They offered great prices and shipped my order quickly. The entire process was seamless, making it a pleasure to purchase from them. I’ll definitely be keeping them in mind for future purchases.

Apr 1, 2025

Very good website all items in stock that I needed,fast delivery keep up the good work

Mar 26, 2025

Thanks to Tom's advice I was able to sort out my water cooling issue. He responded to my email very quickly & gave me a number of options to choose from. Due to his help I bought the required parts from yourselves, as the quality of products were very good & at a competitive price. Also, I received them pretty quickly. So I can only say good things about your company & that you have good professional staff representing yourselves. So a big thank you to Tom especially.

Mar 24, 2025

They had the specific item I wanted (without ordering oversea). They are superfast... I ordered on Friday and delivered on Monday.

Mar 22, 2025

Great service and when I had a question via e-mail , it was answered the same day.Packaging and delivery times are spot on and I couldn't be happier with this company. I will be coming back here for all my water cooling needs and wants .

Mar 21, 2025

Stocked cooling kit I couldn't get elsewhere and delivered it promptly!

Mar 19, 2025

Brought down my CPU temperatures by 4 degrees

Mar 8, 2025

Professionals. That word says enough.

Feb 27, 2025

Having used this thermal paste for most of my pc builds , home and work I can recommend this product

Feb 16, 2025

No other words other than, the best thermal paste on the market. I used this paired with a Kraken X63 AIO Cooler by NZXT & replaced the paste that was included with the cooler with Thermal Grizzly and I've seen the temperatures drop by at least 5 degrees. Paired with good airflow and cooling this thermal paste is hard to beat.

Jul 1, 2025

I bought a white Jonsplus Z20 Micro-ATX case with a carrying handle. They have exactly the item I was looking for. The delivery and communication were also quick and easy to track. I can highly recommend WCUK!

Jun 10, 2025

Great prices and fast delivery, great communication too when needed. Recommended.

May 30, 2025

Great product! Good value for money!

May 29, 2025

Best thermal paste out there. My cpu runs at max about 68 degrees which is so low. With others I was getting about 70 to 75, this is definitely amazing. Easy to apply as well as it comes with a spreader and very good consistency for thermal paste.

May 18, 2025

simple and effective

May 13, 2025

The only UK stockist of a critical component for my custom build. Thank you kindly in advance!

Apr 19, 2025

They always have just what I need at a good price plus delivery on time what more could I ask for

Apr 11, 2025

WCUK have the best range of watercooling parts available in the UK. If you need a single or small amount of parts during your build these can be quickly ordered through their storefronts on ebxx and Amxxxx (Tech Monster) with little or no postage costs.

Apr 8, 2025

If you're in to watercooling and you live in the UK then there is no better company out there than watercoolinguk. Whether it's a something small like a fitting or something big like a MO-RA or anything in between they carry the lot. I've been using them for some years now and they are my go to retailer. Prices are fair and their shipping is fast, highly recommended!

Apr 5, 2025

Cool shop good quality can always find components for my builds for lower prices

Apr 2, 2025

Bought a WireView pro from the shop, very friendly staff and answered all my questions when I needed help and I will continue to use them in the future.

Mar 31, 2025

Ordered an Alphacool Core 1 cpu block and arrived next day, excellent service.

Mar 26, 2025

Great catalogue, good prices and fast delivery, what more could you want.

Mar 24, 2025

They had the specific item I wanted (without ordering overseas). They are super fast... I ordered on Friday and delivered on Monday.

Mar 22, 2025

Quality: very good Thickness: good

Mar 21, 2025

Good product

Mar 16, 2025

From a personal point of things all things should be shown on the website if your selling it & me not have to mention or chase it up that was the only griper very minor. On the plus side service was good package well packed given the second parcel was a double amount of but different colour two for me & two for my lad as I got him into water cooling I've been doing it years as it shows on my pc as you have seen. overall all ernt well thanks.

Mar 4, 2025

Order on it's way today it'll be here this afternoon so the tracking says so good service by Watercooling uk I've been watercooling a long time way back from the days of external zalman to the present day of the kit I run now that is flagship am5 7950x 16core 64gb kingston 6000mhz expo crucial 2tb705 gen5 amd rx7900xtx fully water cooled with cpu and to top it off an asus flagship x870e hero mobo with wifi7 with a plugged in intel 10gbe nic all sat in a lian-li evo-xl full tower twin ek rads xflow as shown in photos with twin drain pipes and one filler behined a side internal panel all powered by a 1600w psu that doe not need 1200w but it's there for other things on the future & Watercooling uk have delivered on service of dispatching order many thanks.

Feb 26, 2025

I have placed several orders with WCUK recently and my goods have always arrived promptly, been well packaged and were of excellent quality - in most cases exceeding my expectations! They're a great place to buy the things you need when you're building PCs - highly recommended!

Feb 14, 2025

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